YEAR is organizing a webinar on Conflict Management. We invite Johannes Tichy, a certified mediator, negotiation facilitator, and management consultant, to talk about the benefits and downsides of conflicts.
Date: September 17, 2021
Start time: 13:00 CEST
End time: 15:00 CEST

Topic

Some of us get very uncomfortable when we need to confront and communicate conflicts. We see it as something distressing and bitter. But is this the correct way to look at conflicts?
This training talks about the conflict in a completely different way that changes the way we understand it. The presentation walks us through the path of recognizing a conflict and how to communicate it at best. It also teaches us how to control our emotions and align and agree on our needs and interests in a calm and nonviolent way.

Agenda

This training aims to change your attitude towards and behavior in conflicts:
  • Recognizing conflicts
  • Addressing conflicts
  • Handling emotions and feelings
  • Identifying needs and interests
  • Non-violent communication

Author Biography

Johannes Tichy is a certified mediator, negotiation facilitator, and management consultant. After receiving his master’s in business administration, he worked in several companies as a marketing and sales manager and started specializing in negotiation and conflict management. Today he supports people to solve business-related and private conflicts and works as a trainer and consultant on negotiation techniques and conflict resolution.

Registration

Are you interested in this webinar? Register here to receive the meeting invitation and be able to join.